Will greeted me in the lobby of his space, and was very welcoming and friendly. It was my first visit so we had a consult about what type of bodywork I would like to have, and he gave me some time to get comfortable on the table. The room was the right temperature and the music was very relaxing. He was very thorough and addressed all of my needs, focusing on the areas we discussed. After it ended, he gave me some cold water and discussed a course of action to maximize my range of motion in some problem areas, which was very helpful. The massage was amazing and I'll definitely be back!